Privacy Policy

By using this website, you agree to the following policy, as outlined on this page.

At Hydro-flow.co.uk, we are committed to protecting your privacy. If we request any personal information that can identify you while using this website, it will only be used in accordance with this Privacy and Cookies Policy.

We may update this policy from time to time, so please check this page periodically to stay informed of any changes.

Information We Collect

We may collect the following details:

Name and job title
Contact details, such as email address
Demographic information, including postcode, preferences, and interests
Additional information relevant to customer surveys or offers
Note: We do not store credit card details

How We Use Your Information

We collect this information to understand your needs and provide better services, including:

Internal record keeping
Improving our products and services
Sending promotional emails about new products, special offers, or other relevant information
Contacting you for market research purposes via email, phone, fax, or mail
Customizing the website to suit your interests

Security Measures

Your information is secure with us. To prevent unauthorised access or disclosure, we have put in place physical, electronic, and managerial safeguards to protect the data we collect online.

Cookies Policy

A cookie is a small file that asks permission to be stored on your computer’s hard drive. Once accepted, the cookie helps analyze web traffic and lets the website respond to your individual preferences.

We use traffic log cookies to identify which pages are being used and improve our website to meet customer needs. This data is used for statistical analysis only and is removed from the system once processed.

Overall, cookies help us enhance your experience by allowing us to monitor useful pages. A cookie does not give us access to your computer or any personal data, other than the information you choose to share.

You can choose to accept or decline cookies. Most browsers automatically accept them, but you can modify your browser settings to decline cookies if you prefer. However, this may limit your experience on our website.

Links to Other Websites

Our website may contain links to other websites. Please note that we do not control these external sites, and we cannot be responsible for the protection of any information you provide while visiting such sites. Review their privacy policies for more details.

Controlling Your Personal Information

You can choose how your personal data is used by:

Opting out of direct marketing when filling in forms on our website
Changing your mind at any time by contacting us at web@topgearexhausts.co.uk if you previously agreed to receive marketing communications

We will not share your personal information with third parties without your consent unless required by law. However, if you opt-in, we may send you promotional information about third parties that may interest you.

You may request details of the personal information we hold under the Data Protection Act 1998. A small fee may be applicable. If you’d like a copy, please write to: Unit 1, Corbin Way, Gore Cross Business Park, Bridport, Dorset DT6 3UX.

If you believe any information we hold is inaccurate, please write to or email us, and we will promptly correct it.